Refund policy

Refund Policy

Since PrettyPDFs sells digital products that are delivered electronically and can be accessed immediately after purchase, all digital product sales are final and non-refundable once the product has been delivered or accessed, except where required by applicable law.

Due to the nature of downloadable digital products, we cannot accept returns, exchanges, or refund requests based on change of mind, accidental purchase, failure to use the product, or dissatisfaction with the content after it has been delivered.

We will help if there is a problem

Please contact us if:

You were charged more than once for the same purchase.
You did not receive access to your purchased file.
The file is corrupted or cannot be opened.
You received the wrong digital product.
The product you received is materially different from what was described on the product page.

When possible, we will first attempt to resolve the issue by providing a replacement file, corrected download, or access assistance. If we are unable to resolve a qualifying issue, a refund may be issued at our discretion or where required by applicable law.

Digital Products

By completing your purchase, you acknowledge that you are purchasing a digital product and that no physical product will be shipped.

Once the digital content has been delivered, downloaded, or accessed, the purchase is considered fulfilled and generally cannot be returned.

Unauthorized Sharing

Your purchase is for personal use only unless otherwise stated. Purchasing a PrettyPDFs product does not grant permission to reproduce, resell, redistribute, share, upload, or otherwise make the product available to others.

Questions

If you experience an issue with your order, please contact us with your order number and a description of the problem so we can assist you.

This policy does not limit any consumer rights that cannot legally be waived under applicable law.